Contact Us

Questions about our products, batch certificates, or aloe vera in general? We're here to help.

Email

We respond within 24 hours (usually much faster)

Batch Certificates

Request your batch test results:

Include your batch number (found on bottle label)

Customer Service

Orders, shipping, returns:

Common Questions

Before reaching out, check if your question is answered here:

Send Us a Message

* Required fields. We respond within 24 hours.

Our Transparency Promise

We're committed to answering questions honestly and completely. Common topics we're happy to discuss:

  • Detailed processing methods
  • Batch-specific test results
  • Sourcing and farm partnerships
  • Ingredient explanations
  • Usage recommendations for specific skin concerns
  • Research citations and evidence

If we don't know the answer, we'll tell you—and then find out.